Messaging limits determine the maximum number of business-initiated conversations each phone number can start in a rolling 24-hour period. A business-initiated conversation starts when the first message is delivered to a customer and ends 24 hours later. A conversation can’t end before then. If you reach your messaging limit, you can start more conversations as soon as one or more active conversations end. Messaging limits do not apply to user-initiated conversations. There are four levels of messaging limits that apply to businesses that have completed Business Verification: Allows your phone number to have 1,000 business-initiated conversations (with 1,000 unique customers) in a rolling 24-hour period. Allows your phone number to have 10,000 business-initiated conversations (with 10,000 unique customers) in a rolling 24-hour period. Allows your phone number to have 100,000 business-initiated conversations (with 100,000 unique customers) in a rolling 24-hour period. Allows your phone number to have unlimited business-initiated conversations in a rolling 24-hour period. * A business starts with 1,000 business-initiated conversations per phone number when it completes Business Verification.

Yes, We can integrate Happilee with Facebook business page

Yes, We can itegrate Happilee with websites

First 1000 conversations each month (business or user initiated) will be free. The conversations will fall into two categories that will be priced differently: User-initiated Conversation- Where users reach out to the business regarding support and general queries. Business-initiated Conversation- Where business will deliver Notifications or messages. These conversations are measured in 24-hour increments, or "sessions", that start whenever the first message from a business is delivered.

Your messaging limits are automatically increased based on the volume and quality of the messages you send. Conversely, your limit can also be decreased if more of your messages are reported or blocked by users. Limits for a phone number can be increased if the following three items are true: Within a 7-day period, the phone number starts business-initiated conversations with twice the amount of unique customers supported in the current messaging limit. The phone number has been at the current messaging limit for at least 48 hours. Once the business reaches this threshold, its limits are automatically increased.

Maintaining High Quality: Make sure messages follow the WhatsApp Business Policy and Commerce Policy. Only send messages to users who have opted into receiving messages from your business. Make the messages highly personalized and useful to users. Avoid sending open-ended welcome or introductory messages. Be mindful of messaging frequency; avoid sending customers too many messages a day. Be thoughtful of informational messages, optimizing for content and length.

Flagged businesses that have a low quality rating cannot get higher messaging limits. After a business is Flagged, it must return to the Connected status, and then restart the process to increase their limit. If your business has a "Flagged" status and the quality rating doesn't improve, your messaging limits will be decreased. See more information about the "Flagged" status here.

Payment for every month needs to be done in advance for the subscription to be carried over to the next month. Invoice will be generated on the 25th of every month. If a subscription is taken in the middle of the month, invoice until 25th will be generated. Invoices need to be cleared within 5 days, or subscription will be canceled. There are 2 types of invoices: Happilee subscription charge - Payment for the subscription must be made in advance on monthly basis. Conversation fees - Payment must be made directly to meta.Refer meta INR rate card: https://developers.facebook.com/docs/whatsapp/pricing/

1. A dedicated mobile number is needed for this Chatbot. Note: This number cannot be used for installing WhatsApp, once the number is registered. It will take 24 – 48 hrs. for the registration and verification process. 2. Verified Facebook Business page. 3. A detailed workflow of how the chatbot should respond to messages. 4. A template required for initiating chats and sending broadcast messages which should get the approval from WhatsApp. Note: This might take upto 24 hrs. which is completely up to the policies of WhatsApp.

Your quality rating is based on how messages have been received by recipients over the past seven days and is weighted by recency. It is determined by a combination of quality signals from conversations between businesses and users. Examples include user feedback signals like blocks, reports and the reasons users provide when they block a business. The phone number status, quality rating, and messaging limits for your WhatsApp business account are listed in the Phone Numbers tab in WhatsApp Manager.

Workflow would be added by NeoITO for the first six months starting from the signing date.

Yes training is provided. Every 6 months there will be a product training for new enhanced features